iPhone with no sound or a faulty microphone in Brussels: causes and repair
Your iPhone has no sound, or a microphone that no longer transmits your voice during calls? Several causes are possible, from simple dirt to an internal fault. Free diagnosis in Schaerbeek.
Message us on WhatsApp Call the shop
iPhone with no sound: the most common symptoms
On this page
- You can’t be heard on a call while you can hear the other person: microphone blocked or faulty.
- The sound is weak, crackles or skips: speaker dirty or damaged.
- No sound at all: sound component, flex cable or circuit board.
- The microphone works on a normal call but not in video or voice messages: only one of the microphones is at fault.
To check before you come
- Remove the case and the screen protector, which sometimes block the openings.
- Check that silent mode and Bluetooth are set correctly.
- Test with a headset: if the headset works, the speaker is suspect.
- Test a call in speaker mode and a voice message.
What we do
We check the grilles, contacts and components, then tell you whether the fault can be repaired and at what price before any work. When the fault comes from the board, micro-soldering may be the only solution. See also our iPhone repair page.
After water damage, the sound often disappears first: see iPhone dropped in water.
Before you come to the workshop: what to know
To make the diagnosis quick, bring the iPhone without its case or screen protector. Note in which situations the problem appears (calls, videos, voice messages, speaker or headset) and since when. These details help us pinpoint the fault right from the start.
A weak or crackling sound often comes from a dirty opening, while a total absence of sound points rather to an internal component. This detail steers the diagnosis from the very first minutes.
Can’t come right away? Write to us on WhatsApp with a photo and a short description: we tell you whether it is worth coming in. The diagnosis remains free and carries no obligation, and the price is confirmed before any repair. Our workshop is in Schaerbeek and welcomes customers from Brussels and the neighbouring municipalities.
An iPhone with no sound is not necessarily an iPhone to replace. If your iPhone has no sound with earphones either, the cause differs from that of a speaker alone. For an iPhone with no sound after a drop, mention it when you drop it off.
iPhone speaker and microphone: your questions
Answers to the questions we are asked most.
Does the diagnosis cost anything?
No, the diagnosis is free and without obligation.
My iPhone has no sound after a drop, is that serious?
Not necessarily. A component may have come loose. A diagnosis tells you quickly.
Can the microphone be repaired without replacing the screen?
It depends on the model and the fault. We tell you after the diagnosis.
Is there a warranty?
Yes, on the part replaced. The terms are on our page drop-off and warranty conditions.
Has your iPhone lost its sound?
Bring it to our Schaerbeek workshop or write to us: we reply with the repair route. Also see our Google reviews. Further reading: broken iPhone screen: repair or replace?, iPhone that overheats, charging port that no longer works.
See our repair prices
Choose your brand and model: battery, screen, back glass… you see the price straight away.
See repair pricesIndicative prices: the final price is confirmed on WhatsApp before the repair.
