Free repair diagnosis in Brussels: how it works
Has your device stopped working and you are not sure a repair is worth it? Our free repair diagnosis in Brussels comes with no obligation: you bring your computer, phone or TV to our shop in Schaerbeek, we find the fault, and we confirm the price before any work starts.
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Free repair diagnosis in Brussels: what we check
On this page
- Desktops and laptops : start-up, screen, charging, drive, overheating, slowness.
- Mac and MacBook : charging, black screen, battery, spilled liquid.
- iPhone, Samsung and other smartphones : screen, battery, charging port, camera, water damage.
- LED and QLED TVs : by appointment, under the conditions below.
The free diagnosis we offer in Brussels has a single purpose: to find out what is wrong before you decide. We test the device, identify the part or component at fault, and tell you whether a repair is possible, worthwhile and reasonable.
If the fault is beyond what we can repair, we tell you plainly. You leave with an honest answer, without paying for the diagnosis.
How the price is confirmed
- You bring the device to our shop, or you message us on WhatsApp first with a photo or a description of the fault.
- We run the diagnosis and identify the cause.
- We tell you what is wrong and what the repair costs.
- You decide: you accept, or you take your device back.
- If you accept, we repair it, test it and let you know.
No repair is started without your approval. That is the rule of our free diagnosis in Brussels: it commits you to nothing. Our repair prices give a guide, but the exact price depends on the model, the part and the fault.
What the diagnosis does not cover
To save you time, here are our limits. We do not repair printers and we do not accept devices by post: drop-off is at the shop in Schaerbeek.
For TVs, we mainly repair LED and QLED models, by appointment, up to 65 inches. We do not accept OLED TVs, broken panels or screens, TVs that have already been taken apart, or electronic boards dropped off without the TV. Details are on the page TV repair in Brussels.
Before you come to the workshop: what to know
To keep the free diagnosis quick, bring the device with its charger and, if possible, the unlock code. Note when the fault started and what happened beforehand: a drop, liquid, an update, a power cut.
If your files matter, tell us from the start: we then avoid any risky handling. For your data, see also our page on data recovery.
The rules on drop-off, turnaround and warranty are set out in our drop-off and warranty conditions. You can also contact us before you come.
Free diagnosis: your questions
Answers to the most common questions before you drop off a device.
Is the diagnosis really free?
Yes. Our free diagnosis in Brussels is no-obligation. You only pay if you accept the repair, at the confirmed price.
What happens if the repair is impossible?
We explain why and you take your device back. In some cases, we can advise you on data recovery or a replacement.
Can I send my device by post?
No. We do not repair by post: the device must be dropped off at our shop in Schaerbeek.
Do I need an appointment?
For TVs, yes: repairs are by appointment. For other devices, message us on WhatsApp to confirm opening hours before you come.
How long does the diagnosis take?
It depends on the fault. For the free diagnosis, we give you an estimate at drop-off and let you know as soon as the diagnosis is done.
A faulty device in Brussels?
Take advantage of the free diagnosis in Brussels: bring the device to our workshop in Schaerbeek or write to us, and we will reply with a repair route. Also see our Google reviews.
See our repair prices
Choose your brand and model: battery, screen, back glass… you see the price right away.
See repair pricesIndicative prices: the final price is confirmed by WhatsApp before the repair.
